Dates shown above are approximate. Rather, seize this opportunity. The details you provide around your coursework is a nice touch. Use this information to set goals for improving your interviewing skills. This question is designed to gauge how well you are able to deal with difficult situations when dealing with the public. Emotional intelligence is defined by one's ability to be fully self aware while controlling one's own emotions rather than letting their emotions influence their conduct. Take full advantage of any time they give you. So, before making any suggestions for improvements, it is necessary to fact gather and explore its potential before approaching your supervisors with your suggestion. This is especially important when immersed in scenarios surrounding linguistic diversity. Your answer should provide them insights into your approach to team building, project management, your interpersonal skills, and your self growth and development. Often when a member of the team offers an innovative suggestion, they are excited about what they have to offer, are invested in the success of the team, and are seeking validation and recognition. Officer trainee entrance exam (OTEE)2. NEXUS Interview Questions. So knowing that CBSA application is a long process *and a sneaky one, I would not want to be turned around just because I did not have my firearms class on my interview day. Avoid offering specific examples, since this is a situation question dealing with a hypothetical 'what if', rather than a 'tell me about a time when' behavioral question. If hired, how would you solve a problem or create solutions for CBSA? Offer how this would personally impact you, that of learning your work quality did not meet your expectations. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Avoid using speech crutch words, such as "Like," "um," "you know," "so on and so forth," "and," "well," "but," "so," "ah," "er," "literally," "actually," and "basically. CBSA hiring authorities would like to know more about your current experience level and industry knowledge. I deal with the same kind of volatile situations that you encounter at the CBSA. Research the role and get in character. It's my nature to never indulge in those activities because of my religion and personal ethics. Share how you handle such setbacks and what you would do to avoid repeating them. It will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person, which is the big challenge here. If you are an emotionally intelligent individual who can effectively navigate such scenarios, then it will take some time before you decide to recruit the assistance of your team leader. I was on academic suspension but while that period i was studying in bcit as a part timer. ', "If I come across misconduct, I would take it seriously, and report it to the immediate manager. Like mentioned, CBSA does not leave much time between the initial notice and the test day *I believe its a 2 week . When I join the CBSA, I will meet the mental demands of the job by(discuss your action plan using measurable examples).". This scenario will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person. I have a lot of experience working in hospitality and catering to the needs, emotions, and expectations of people. "I am a people person. This question is intended to assess your leaderships skills, your sense of teamwork and how you inspire and motivate those on your team. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation. Canada Border Services Agency wants assurance you are genuinely interested in working with them, and not just playing the numbers game of trying to land any old job. They'll be evaluating your experience level with how effective your communication is. "I will adapt to it both on and off the job. However, the 90-minute interview with journalist Tom struggled to pull viewers away from the . Let me know if you'd like further clarification :). The GCMS (Global Case Management System) is a system used by Immigration, Refugees and Citizenship Canada (IRCC) to process immigration and citizenship applications.It is also used by the Canada Border Services Agency (CBSA). The police psychological exam is a screening designed to evaluate whether you can handle the stress that accompanies a career in law enforcement. Interview questions and answer examples and any other content may be used else where on the site. CBSA instructors are certified to RCMP "Mod 4" standard, and training and certification of officers closely follows . If you fail to meet even one part, then you fail the interview. Ask clarifying questions. This approach shows the interviewer that it will not be a major challenge for you to abide by the conduct expectations. Software Price: $59.98; Testing . Other times, an implementing an imperfect policy is the best solution available. You display a lot of flexibility and willingness in your answer while still highlighting that you have valuable experience in an airport environment. Offer any career accolades, personal achievements, industry-related training, linguistics, or volunteer work. The values of integrity and responsibility are also the same. "I trained myself physically by changing my exercise regimen to include more functional movements, rather than simply lift weights. It will also serve as an indicator of your EQ and your interpersonal skill level. "Yes, I'm in great physical shape, and I work out regularly. Staying productive is the only course. You can find the guide here: https://www.mockquestions.com/articles/How to Answer: Why Should We Hire You?/. You will also be scored on how well you interact with the actor, especially on the level of the respect and sensitivity you exhibit concerning race and diversity. Written by Kevin Downey on July 31st, 2022. CBSA poured resources and effort into ensuring they fully embrace respect as a core value. Consider this a part of the test as well. It's evident that you are a lifelong learner - this is wonderful! Coming across bodies is certainly a unique benchmark - the interviewer may have some follow up questions there, so it may be an appropriate time to tell a brief story around that situation when you are in your interview. The knowledge I gained from taking those courses will benefit me in a career with CBSA in various ways. Their health is critical in their mission to protect the health and safety of the public, and support national security. Canada Border Services Agency includes 'integrity' in its core values. CBSA was written by Kevin Downey and updated on July 31st, 2022. It will test your problem-solving skills, and your ability to discern facts from opinions or misunderstandings. Every day as a police officer can present situations that can be emotionally . Most of the CBSA's role-play questions will be customer service oriented, and will focus on your interpersonal skills and conflict management skills. Role play interview questions involve a participative scenario where your skills and responses are tested in the present, in real time. Not only are they watching to see if your instincts are to accept responsibilities for your actions, but also what you would hope to learn from such failures. "For my post-secondary education, I took police foundations. May 16, 2019 #1 I got a call from cbsa officer and later mailed regarding at interview to discuss my study permit. There are too many variables to draw that conclusion. Take notes on the relevant information which will guide you on how to respond and react. It is a goal of mine to expand my knowledge of French to be able to converse, if necessary.". Xvua10qhb. Keeping the big picture in mind, you have to look at the facts presented with this hypothetical situation. Make sure your communication skills are really showcased here. "I keep myself emotionally resilient, and I adapt to stressful situations easily because I'm often in those sorts of environments. 4. They want to ensure your motives are well aligned with their culture and meet the expectations of the role. It will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person. Situational questions pose hypothetical situations you may face in the future, with a 'what would you do' response. Today, I can attend this interview with CBSA knowing full well that I earned this interview through hard work and acts of total integrity. The range of skills you will bring to the role is impressive, and you do a great job qualifying yourself. It's of value to share your big-picture view of the nuance of this situation. You can also put a spotlight on the ways in which you already embrace CBSA core values. Break down for yourself the approach you took in that previous situation and improve upon it when answering this question. Exam Code: CBSA; Exam Name: BTA Certified Blockchain Solution Architect; Updated: Jan 10, 2023; Q & A: 230 Questions and Answers; Uses the World Class CBSA Testing Engine. These medical requirements are in place to protect the candidate and everyone they'd serve in this position. "My airport experience is valuable, especially as a screening officer. Competition for agency positions is stiff, and the interviewer needs to ensure you'll be dedicated to their mission, committed, and prepared to dedicate yourself to a long-term career with CBSA. You will also be scored on how well you interact with the actors, especially on the level of the respect and sensitivity you exhibit concerning race and diversity. Good answer! When a pandemic is declared, borders may close, and work processes may change dramatically. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. It will test your problem-solving skills, and your ability to discern facts from opinions or misunderstandings. Highlight your strengths, your flexibility, and your interpersonal skills. Are you the type to unquestioningly respect the chain of command? Psychological assessment7. At the NEXUS interview appointment, you will be asked a series of questions relating to the information you provided you on your application. Provide tangible examples rather than generalizations. CBSA looks for individuals who naturally act like a leader. The expectations are very similar to those required of members of the military and as such, I have been abiding by a similar code of conduct. "In my previous job I would always step in to help my coworkers when I would see them struggling or getting overwhelmed with their task. However, someone who is frequently governed by their stress or allows their behavior to be dictated by their emotions. It's important to keep a level head in this job and explain my duties to members of the public.". What you want to convey is your general attitude and approach to team building and relationship building. Don't just read through the materials they provide you and assume you are ready. Interview3. Find additional company focused interview questions by practicing from one of our industry sets. Try to remain as natural as possible. I know that I possess your core value of integrity because I do what is right, no matter the alternatives. So you would start by introducing the situation you faced and the task at hand. Align CBSA's language to your own as much as possible. Officer trainee entrance exam (OTEE) 2. They are explicitly clear that, when crafting your CBSA application, you must answer every question with complete honesty. Most people have had a misstep of some sort in their life. It evaluates your level of integrity and your problem-solving skills, your communication skills. This question tests your approach towards teamwork and how supportive you are with the other members of your team. You'll be interacting with an actor in the role opposite you, and it is their job to make it tricky for you to navigate. Tax collectors and auditors used to work alongside border services workers inside . Lastly, I understand that CBSA conducts community outreach activities in a variety of communities to educate and approach a diverse range of recruits, including unrepresented minority communities. Keeping the big-picture in focus is paramount here. Their observations may help you understand how you are perceived and your most significant contributions. I checked with my school international advisor and it is real. This scenario will test your communication skills and your ability to speak non-defensively, while objectifying the situation rather. I have worked in respite shelters where there is a daily overdose, and I come across dead bodies often. CBSA, as a whole, doesn't require all applicants to be bi-lingual. How you answer this question will offer strong indicators of your sense of teamwork, your emotional intelligence and your sense of empathy. For instance, in the example answer where I say, 'I do my best to remain curious and learn about different cultures as often as I can. and I think it will help you create a more in-depth and memorable response. This is the primary reason not to get nervous. For instance, 'It is of utmost importance that I earn the trust of this agency, my fellow agents, and the public. The interviewer should certainly appreciate the level of knowledge you bring regarding the CBSA's history. ", "i always maintain my cool even in the most heated of situations. Be sure to highlight any awards, scholarships, or accolades that you may have received while earning your post-secondary credentials. Not only is this considered disrespectful to the hiring authority, but it reflects the candidate's lack of integrity. Amid a significant workload and considerable stress, CBSA needs to see that you will remain a team player who supports every member of their team, officer, and agent around you. My desire to work in a security and enforcement environment and that motivated me to make the right changes and commitments in my life. I have a quick inquiry that I am extremely eager to find out for sure: I successfully completed the interview component of the process back in April. Research their code of conduct in preparation for your CBSA interview. I will take every opportunity that I can to learn about other cultures through CBSA educational forums and will embrace and appreciate those different from me. Don't waste time berating yourself if an interview didn't go well. Exhibit passion and enthusiasm to compete for this career opportunity. In an interview, you are your most influential advocate, so be prepared to advertise your merits with measured confidence and humility. Lastly, they'll evaluate your professionalism, and how emotionally stable you are throughout the role play. Rather, focus on the interview and the questions being asked . The purpose of this page is to help you prepare for your job interview. Reference list for EDI (Electronic Data Interchange) users from the Canadian importing and exporting community Any background checks that reveal relevant information that contradicts what a candidate relayed will undoubtably be passed on as a candidate. Create a specific and tailored response regarding the ways you'll support and encourage their efforts. If you are aware of any special or new pandemic-related efforts put in place by the CBSA, it would be a nice addition to your answer. Physical evaluation5. It will test your problem-solving skills, and your ability to discern the facts surrounding this emotionally charged situation, your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. The hiring authorities not only want assurances you possess these characteristics; they want to see these traits in action. 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