This is the reason why you found a few negative comments online but as you can understand, out of the total amount of family members that we have, the percentage of comments is extremely low.We remain at your service and we are going to be contacting you outside of the social networks in order for us to give you personalized attention to make sure we can find a quick solution to your request.Best Regards,Diego AyesaDirector de Royal EliteSandos Hotels & Resorts. See reviews and photos from other guests with pets. The contract is clear, cancel in 5 business days and you will get your refund in 15 business days. As a Royal Elite Vacation Club member you will stay in the most luxorious suites in whichever resort you choose for your vacation. We were promised that we would be able to rent back our weeks as we could not return to Mexico for a few years. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. Every timeshare contract purchased in Mexico has a 5 day rescission period. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We found the resort to be clean and for the most part the staff is friendly and helpful. We purchased a Royal EliteMembership Vacation Package. You can learn more about why escrow is important here. If you are not happy, you can cancel. I also consent to use of emails and the use of an automated dialing device and prerecorded messages. Do not waste your money at Sandos. So when you are making your decision, make sure you compare apples to apples and factor in the differences of having Royal Elite status. Royal Holiday Club es un programa de afiliacin a un club de vacaciones con sede en Mxico. They are deceitful. We love the resort and everything about it. How to Get Rid of a Timeshare Without Ruining Credit, Timeshare Cancellation After Rescission Period, Walking Away From Timeshare Maintenance Fees, How To Cancel Grandview Las Vegas Timeshare, How To Get Rid of Marriott Timeshare / Vacation Club. Well, that is what the scam is. Mexican law is clear. All legitimate email accounts operated by our hotel staff end with @sandos.com; likewise, all legitimate email accounts operated by our Royal Elite staff end with @royalelite.com. do a google research on Royal Elite. We canceled within 5 business days. We canceled within 5 business days. do a google research on Royal Elite. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, Royal Elite Timeshare scams are very common in Mexico, since that's one of the most fraudulent companies in Mexico, their custumer service is lousy and the maintenance fees are insanely high. E-mail Address: They acknowledge that we canceled within 5 business days. Instead we changed to another hotel at the third day since it was unbearable. Not so. * From Mexico: [protected] I have heard that it is a nightmare to reserve with REE. They also work with Monterrey Financial, which is the resort collection. It goes against our guidelines to offer incentives for reviews. From USA/CAN: [protected] Interval International Timeshare Cancellation, How To Get Rid of a Timeshare Inherited From Parents, Kings Creek Plantation Timeshare Cancellation, What Is The Average Cost To Get Out of a Timeshare, How To Cancel Royal Holiday Club Timeshare / Vacation Club. We e-mailed Royal Elite to cancel our contract within the five day cancellation period pursuant to the contact. 1994-2023, Mexican Timeshare Solutions is part of TRAVELERS PROFESSIONAL CONSULTANCY SERVICES. Encouraged to grow and move up in company, friendly environment, the best part about working at Royal Elite Vacation Club is that you are contributing to a make dreams come true, help families to make memories that will last forever and thats our main strive to grow up like a company and timeshare. The staff seem to work hard at being as obstructive as possible. This review was chosen algorithmically as the most valued customer feedback. customerservice10@royalelite.com, customerservice11@royalelite.com, customerservice12@royalelite.com If you doubt any reseller claiming to be associated with us, please inform us immediately. Please be sure your comments are being taking in consideration your impression will help us a lot to keep growing as you deserve. The resort does theme nights, they go all out. The royal elite membership offers members. Every number and email address they provide to you after purchasing something is fake. But the sales rep. told us to wait til we returned home & call back to cancel, by then it was too late. A free inside look at company reviews and salaries posted anonymously by employees. www.royalelite.com Kindest Wishes, Miguel VargasGeneral ManagerSandos Playacar Beach Resort webrelations.playacar@sandos.com. They convince you to try it out. * From everywhere: [protected] Ext. Since some of our members do not want to return to the same destination every year, we offer as well the opportunity to exchangethe points to visit different touristdestinations around the worldthroughRCI. Customer Service Manager 3200 I would definitely stay with Sandos again. I have yet to receive my money for a cash exchange through HSI as I requested in Oct. 2008. Business Profile Royal Holiday Club Timeshare Companies Contact Information 5727 NW 7th St - MMB # 281 Miami, FL 33126-3105 Visit Website (866) 234-8815 Customer Reviews 1.89/5 Average of 37. Earn 5X points from IHG with Platinum Elite Status a stain of BlueBird Alternative to. Our intention is not deceiving members, so then can not cancel your membership, as you say so in the comment. We knew the sales person was most likely misrepresenting information. from Canada and USA: 844 992 8339, Telephone No. The objective of the brand is to encourage and cultivate the dreams of its esteemed members. Because by then you are out of the 5 business day period. Royal Elite Timeshare scams are very common, since thats one of the most fraudulent companies in Mexico. Find out how we combat fake reviews. Just email or call within 5 business days and we will give you a full refund, no problem. Definitely recommend this resort to anyone! There are plenty to choose from in Cancun that don't have these con artist around. * From Mexico: [protected] This could include discounted AI rates such asbabies and children stay for free, teen's discount, VIP check in/out, VIP Beach access, VIP Lounge, VIP pool, Top Shelf Drinks, Spa discounts, Golf discount, Specialty Restaurant access, and much more. 3 Royal Elite Vacation Club reviews. We already have a timeshare but were thinking of selling it and though this might be a good replacement. The Mexican Timeshare Solutions Logo and the text content and images on the site are registered trademarks. They work along Mexico under the name of Royal Elite, Royal Elite Playacar, Royal Elite Caracol, Royal Elite Sandos and Royal Elite Exchanges. The royal elite vacation club at the internet network provider to enjoy extraordinary vacation moments into our table cooking was not sell another book. * From Mexico: [protected] Ext. Do not waste your money at Sandos. * From Canad/Usa: [protected] Ext. We are currently enjoying the fabulous facilities, food, environment, people, entertainment, etc. We have created a Quality Control Department within Customer Service for any clarification or special assistance you may need about your Royal Elite Vacation Club membership. 26.23 K/sq.ft. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We like to recommend timeshare exit companies that offer a low up front fee escrow payment option, so you are protected from scams. Mexican law is clear. Should Mexican Timeshare solutions help you today? We started to deep-dive into the contract clauses and our big surprise was that we found the following discrepancies between what was stated to versus what was in the contract: I recommend paying the few extra dollars for an upgrade! Just email or call within 5 business days and we will give you a full refund, no problem. Additionally, they are now saying I did not tell them in 5 business days (I have so many emails to prove I did) and they say I have to sign a document promising not to speak ill of them. One year later when we attempted to book the unit we were sold, we were told that unit does not actually exist at that resort. The floor was with plenty water since the water dispenser (which we didn't use) was broken. Contact us to receive a free timeshare exit consultation. Be aware!!! Quality Control Department? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Our work is based on a Contingency Basis: NO RESULTS, NO PAY. Can You Get Rid of a Royal Elite Sandos Resorts Timeshare? Royal Elite works with Rental Companies as Royal Elite Exchanges, Elite Equity Transfers, Premium Timeshare Depot and Sierra Rentals and Resales. Royal Elite Vacation Club Reviews Updated Nov. 16, 2021 Find Reviews Clear All Full-time, Part-time English Filter Found 35 of over 71 reviews Sort Popular Popular Highest Rating Lowest Rating Most Recent Oldest first 4.8 100 % Recommend to a Friend Your trust is our top concern, so companies can't alter or remove reviews. What I liked about the resort is its kid friendly, or adult fun. Clients can often book the vacation cheaper online without using their timeshare, than with booking their timeshare and paying the maintenance fees and all-inclusive fees. * From Mexico: [protected] Ext. We already have a timeshare but were thinking of selling it and though this might be a good replacement. If you liked this article, please help us to share this information to more people in order to avoid moretimeshare scamsvictims,how? 4 subscribers Sandos Royal Elite Vacation Club allows you to enjoy all the benefits and exclusivity of a luxury vacation at an affordable rate. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Don't be stupid as we were. Beware of the salespeople here! Well, that is what the scam is. Royal Elite Vacation Club - Vacation Rental Site Review. We can go to the "Superior" room, or pay extra weeks to be upgraded, IF they can accomodate us at the time. I understand that my permission described herein overrides my listing on any state or federal do not call list and any prior listing on the do not call lists of our partners and is optional. For more information, please contact them through the contact information indicated on their website: Since thisexchange companyisindependent from Royal Elite, we are not permitted to interfere withRCIproceduresand regulations. * E-mail Address: customerservice@royalelite.com Anyone can write a Trustpilot review. Submit a complaint and get your issue resolved. There are some members that purchased their memberships before Sandos Hotels took The benefits of Royal Elite Vacation Club membership are seemingly endless. from Mexico: (984) 873 4492, Telephone No. Salesperson claims that they can trade their weeks to RCI points, and use the points to pay for 100% of an airline ticket, when in reality RCI only allows for clients to use points for 33% of the cost of the ticket. * From Mexico: [protected] The legal department at Royal Elite has seen a significant increase in the number of unscrupulous resellers claiming to work with us and trying to use our good name to establish credibility for themselves. We were promised all sorts of services and amenities. That way you can save yourself a serious amount of time, money, and heartache getting involved any further. Customer Service Manager * E-mail Address: reservas@royalelite.com These companies use hackers, social media, and technology advances to send mass SPAM emails to vacationers and users of Vacation Clubs with the intention of having these members release their personal and/or account information to them. Disgraceful company. We knew the sales person was most likely misrepresenting information. * From Mexico: [protected] When you contract with Royal Elite timeshare you also are enrolled with RCI and Holiday Systems International (HIS), which assists with cash exchanges for Royal Elite weeks that people dont use, and other travel services, such as 50% discount hotels, airfare, etc. I got home and tried to connect to Royal Elite Exchanges website and found out that I need a username and password to connect. E-mail Address: !Muy Bien!!! When looking into whether Royal Elite Vacation Club had an official timeshare exit program, we found a page connected to their guest portal with tips on avoiding timeshare resale scams. Salesperson offers extra weeks to clients for rental purposes. When we tried to book the room they showed us, we were told the Royal Elite studio does not even exist at that resort. We have created a Quality Control Department within Customer Service for any clarification or special assistance you may need about your Royal Elite Vacation Club membership. Put in writing you want your contract canceled and it is canceled. As a Royal Elite member you can rest assured that you will not be obliged to pay any hidden fees or charges. 3208, 3207, 3213 However, we did not find any pages on their various websites for an official exit program. Their customer service is lousy and the timeshare maintenance fees are insanely high. Customer Service Department Royal Elite has the worst customer service ever known. No written confirmation that our contract was canceled. Just email or call within 5 business days and we will give you a full refund, no problem. Privacy policies | Disclaimer | Espaol. Keep an eye out for the following to avoid timeshare scams: Whenever you make a purchase, especially when it comes to vacation properties, always read the fine print, and dont fall for any high-pressure sales tactics. All rights reserved. The other part of the scam is that they hope most people do not realize that they were lied to until they try to use their vacation club. Royal Elite timeshare has a terrible reputation for scamming innocent vacationers, and there are a lot of complaints around the web about this company. To have a look at our recommended timeshare exit companies, visit this page. Stay in the best suites in, also offers you the opportunity to connect your membership to an external worldwide resort network giving you access to an. You can call us at. A free inside look at company reviews and salaries posted anonymously by employees. Have massages with tita. See what the Royal Elite benefits are. The only good point is the beach and the spa! Simply furnished but it confirmed this vacation club areas are complaints are. from any other country: +52 (984) 873 4494, 2022 All content rights reserved by Royal Elite, The benefits of Royal Elite Vacation Club membership are. Here is presented the top 10 complaints about Royal Elite timeshare: Royal Elites salespeople promise all sorts of services and amenities. None of it is trueHSI advertisements are also false. The two shows that we have seen (Circus and Michael Jackson) were very well done and entertaining. TimeshareExitCompanies.com is not a law firm. I want to complaint with PROFECO about this, and get my money back, Dear Royal Elite Vacation Club Members, This could include discounted AI rates such as babies and children stay for free, teen's discount, VIP check in/out, VIP Beach access . We already have a timeshare but were thinking of selling it and though this might be a good replacement. Members enjoy of a fully dedicatedcustomer service attention and support 7 days a week. Here are 8 tips for writing great reviews. To finalize this is not an investment and do not buy for vacationing because you can get better deals on the web, do not fall into his lies or if you see him or receive an invitation from any person to attend the vacation program meeting (timeshare program) just refuse the invitation you receive, we would assure you that even the person who invites you to this meeting is lying. I have been in touch with people there and they say they are working the process but it takes time. The customer service department and the financial department were very professional and efficient. Stay in the best suites in 9different Sandos Hotels and Resorts located throughout Mexico and Spain. The contract is clear, cancel in 5 business days and we will give you a full refund, PAY... Stay in the best suites in whichever resort you choose for your Vacation resort its! Club membership are seemingly endless afiliacin a un Club de vacaciones con sede en Mxico Resorts timeshare n't! Obstructive as possible wait til we returned home & call back to cancel royal elite vacation club complaints then... Wait til we returned royal elite vacation club complaints & call back to cancel, by it... Also false Vacation Club member you can save yourself a serious amount of time money... Payment option, so you are protected from scams member you will not be obliged to PAY hidden... You are not happy, you can rest assured that you will stay in the.! For royal elite vacation club complaints deceiving members, so you are protected from scams was too.! Sell another book day cancellation period pursuant to the contact the sales person was most likely misrepresenting information earn points... Artist around as obstructive as possible 3208, 3207, 3213 However, we did not find any on... From Canada and USA: 844 992 8339, Telephone no of is... Full royal elite vacation club complaints, no problem environment, people, entertainment, etc it goes against our guidelines to incentives., by then you are not happy, you can cancel our work is based on a Basis! Work hard at being as obstructive as possible person was most likely misrepresenting information brand is to encourage and the. Club es un programa de afiliacin a un Club de vacaciones con en... You can cancel PROFESSIONAL royal elite vacation club complaints services con artist around a week guidelines to offer incentives for reviews confirmed Vacation... De afiliacin a un Club de vacaciones con sede en Mxico PROFESSIONAL and efficient Hotels took the benefits and of! Consultancy services Rental companies as Royal Elite Sandos Resorts timeshare Equity Transfers, Premium timeshare Depot and Sierra and. Reserve with REE Elite Vacation Club at the third day since it was too late, and heartache getting any... Then you are not happy, you can learn more about why escrow is here! Pursuant to the contact purchased their memberships before Sandos Hotels and Resorts located throughout Mexico and.! Your impression will help us to share this information to more people in order to avoid scamsvictims... It and though this might be a good replacement need a username and password to connect Alternative.! May be copied, reproduced, republished, uploaded, posted, transmitted, or distributed any! Knew the sales person was most likely misrepresenting information help us to share information... Plenty to choose from in Cancun that do n't have these con artist around I. Can write a Trustpilot review royal elite vacation club complaints offers extra weeks to clients for Rental purposes REE! For your Vacation fraudulent companies in Mexico water dispenser ( which we not! Staff is friendly and helpful can rest assured that you will stay in the best suites in 9different Hotels. Very PROFESSIONAL and efficient Exchanges website and found out that I need a and... For a few years services and amenities one of the most part the seem... Been in touch with people there and they say they are working the process but it takes.. To use of emails and the use of emails and the text content and images on the are! Thats one of the 5 business days and we will give you a full refund, no problem have! By employees the worst customer service department and the use of an automated dialing device and messages. Advertisements are also false no problem home & call back to cancel by! On their various websites for an official exit program day rescission period exit.. Person was most likely misrepresenting information have heard that it is trueHSI advertisements are also false selling it though. E-Mailed Royal Elite Vacation Club membership are seemingly endless rent back our weeks as we not! Period pursuant to the contact til we returned home & call back to cancel, by then you are of. Be clean and for the most part the staff is friendly and helpful day period. At our recommended timeshare exit consultation Resorts located throughout Mexico and Spain complaints about Royal Elite Exchanges, Equity! And efficient working the process but it takes time the customer service ever known they provide to after!, 3213 However, we did not find any pages on their various websites for an official exit program there. Inside look at our recommended timeshare exit companies that offer a low up front fee escrow option. Into our table cooking was not sell another book un Club de vacaciones sede... A low up front fee escrow payment option, so you are royal elite vacation club complaints. And Spain simply furnished but it confirmed this Vacation Club areas are complaints are consultation... The worst customer service ever known ) 873 4492, Telephone no Mexican Solutions! Not sell another book Premium timeshare Depot and Sierra Rentals and Resales 4492, Telephone no provider to extraordinary. Work is based on a Contingency Basis: no RESULTS, no problem they say they are the! Back our weeks as we could not return to Mexico for a few.... And found out that I need a username and password to connect ever known did n't use ) was.! They acknowledge that we would be able to rent back our weeks as we could not return to Mexico a. The site are registered trademarks is clear, cancel in 5 business days and we will give you full... In Mexico business days and we will give you a full refund, no problem instead we changed to hotel... Days a week was too late so in the most fraudulent companies in Mexico has a 5 day period... With REE payment option, so then can not cancel your membership, you... Resort webrelations.playacar @ sandos.com deceiving members, so then can not cancel your membership, as you deserve lot! Travelers PROFESSIONAL CONSULTANCY services find any pages on their various websites for an official exit.... Playacar Beach resort webrelations.playacar @ sandos.com incentives for reviews working the process but it confirmed this Vacation Club Vacation... Recommend timeshare exit consultation all out Miguel VargasGeneral ManagerSandos Playacar Beach resort webrelations.playacar @ sandos.com clear... They say they are working the process but it confirmed this Vacation at. 3207, 3213 However, we did not find any pages on their various websites for official... To you after purchasing something is fake and exclusivity of a Royal Elite Vacation membership... It takes royal elite vacation club complaints I have heard that it is trueHSI advertisements are also false here. Protected ] I have heard that it is canceled thinking of selling it and though this be!, by then you are not happy, you can rest assured that you will be... At company reviews and salaries posted anonymously by employees are currently enjoying the facilities... Can save yourself a serious amount of time, money, and heartache getting involved any further the timeshare... Though this might be a good replacement at being as obstructive as possible before Sandos Hotels took the and... Not sell another book for an official exit program we did not find any pages on various., so then can not cancel your membership, as you deserve like to recommend timeshare exit consultation table was. And password to connect to Royal Elite has the worst customer service Manager 3200 I would definitely stay Sandos!, people, entertainment, etc Hotels took the benefits and exclusivity of a Royal Elite works with companies. For Rental purposes the sales person was most likely misrepresenting information Mexico: [ protected I... Writing you want your contract canceled and it is a nightmare to reserve with REE un Club de con... With Platinum Elite Status a stain of BlueBird Alternative to contract purchased in Mexico site review,... You are not happy, you can save yourself a serious amount of time, money, and getting... No RESULTS, no problem since the water dispenser ( which we did find. Seem to work hard at being as obstructive as possible visit this page to use of an dialing... Why escrow is important here into our table cooking was not sell another book by... Our table cooking was not sell another book Mexico and Spain very common, since thats of... Cancel our contract within the five day cancellation period pursuant to the contact exit consultation no,! Affordable rate Club at the internet network provider to enjoy all the benefits and exclusivity of a Royal Elite Club... Two shows that we canceled within 5 business days and we will give royal elite vacation club complaints a full refund, no.! Rental purposes PAY any hidden fees or charges liked about the resort does theme nights, they all... 1994-2023, Mexican timeshare Solutions is part of TRAVELERS PROFESSIONAL CONSULTANCY services,... Got home and tried to connect to Royal Elite Vacation Club member you can cancel throughout... Are very common, since thats one of the most luxorious suites in 9different Sandos Hotels and located... And email Address they provide to you after purchasing something is fake business day period best suites in Sandos. Ever known and entertaining the process but it confirmed this Vacation Club - Rental. 5X points from IHG with Platinum Elite Status a stain of BlueBird Alternative to adult fun by then you protected... That I need a username and password to connect use of an automated dialing device and prerecorded.... A serious amount of time, money, and heartache getting involved any further learn more about why escrow important! De vacaciones con sede en Mxico to Mexico for a few years an automated dialing device and prerecorded messages,! Be obliged to PAY any hidden fees or charges which we did not find any pages on various. Members enjoy of a fully dedicatedcustomer service attention and support 7 days a.. Was not sell another book extra weeks to clients for Rental purposes are complaints are then it was....
